Privacy Policy

Last updated: December 2024

Introduction

ReClip ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video repurposing service.

We are committed to GDPR compliance and respect your rights over your personal data.

Information We Collect

Account Information

  • Email address (required for account creation)
  • Name (optional)
  • Profile picture (if using Google OAuth)
  • Password (encrypted, for credential-based accounts)

Video Content

  • Videos you upload for processing
  • YouTube URLs you provide for import
  • Transcriptions generated from your videos
  • Clip analysis and highlight suggestions
  • Captions, hashtags, and hooks created for your clips

Payment Information

  • Billing information is processed securely through Stripe
  • We store only your Stripe customer ID, not your payment card details

Optional Data

  • Your own OpenAI, Anthropic, or Gemini API keys (if provided)
  • Platform preferences and custom bundles
  • PeerTube instance connection details (if configured)

Automatically Collected

  • Session cookies for authentication
  • Monthly usage statistics (repurpose count)

How We Use Your Data

  • Service Delivery: Processing your videos, generating transcriptions, and creating optimized clips
  • Content Suggestions: Using automated models to detect standout moments, draft captions, and suggest hashtags
  • Account Management: Managing your subscription and usage limits
  • Communication: Sending service-related emails (only with your consent for marketing)
  • Improvement: Analyzing usage patterns to improve our service (aggregated, anonymized data only)

Third-Party Services

We use the following third-party services to provide our platform:

OpenAI

OpenAI APIs for transcription and clip analysis. Your video audio is processed through their API.

Anthropic

Anthropic APIs for caption, hook, and draft suggestions.

Stripe

Secure payment processing. We never see or store your card details.

Cloudflare R2

Secure storage for your uploaded videos and processed clips.

Data Retention

  • Active Accounts: Your data is retained while your account is active
  • Video Projects: Stored until you delete them or your account
  • Account Deletion: All data is permanently deleted immediately upon account deletion
  • No Backups: We do not retain backups of deleted data

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Update or correct your personal information at any time.

Right to Erasure

Delete your account and all associated data permanently.

Right to Data Portability

Export your data in a machine-readable format (JSON).

Right to Withdraw Consent

Withdraw consent for marketing communications at any time.

Right to Object

Object to processing of your data for certain purposes.

To exercise any of these rights, visit your Account Settings or contact us at privacy@reclip.io.

Cookies

We use cookies to provide and improve our service:

  • Essential Cookies: Required for authentication and security. Cannot be disabled.
  • Functional Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help us understand how you use our service (with your consent).

You can manage your cookie preferences at any time through our cookie settings.

Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • HTTPS encryption for all data transmission
  • Secure password hashing (bcrypt)
  • Regular security reviews
  • Access controls and authentication

Children's Privacy

ReClip is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@reclip.io

Data Protection Officer: dpo@reclip.io